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RMOS hotel automation is in spite of their rivals a complete
automation system. In the package you gonne buy is: Front Office, Back Office, POS
and Phone interface included.
RMOS HOTEL AUTOMATION exist from two subjects:
Front Office and Back Office.
Front Office:
• Reservation.
• Reception.
• Front pay-desk.
• Phone interface.
• House keeping.
Back Office:
• General accountancy.
• F&B Cost control.
• Employees
• General storehouse.
• Purchase.
Front Office.
Reservation
One of the most inportand part of operating is Marketing & Reservation module. The program will always be up-to-date, it`s fast, fluant, and trustfull. RMOS Reservation module is written special for a fast and trustfull working method. The operating part is specified with a specific parameter fort he best overview.
All the agenda`s are adapted, price information, the appointments and data`s, alternative price agreements. In this module you can see reservation reports, agency performance, proved reservations and things like that can be found in this agency.
The easyness of reservation entrance, reservation prices and alternative price tables options, parameter connected voucher control, action application, bonus, early booking discount, all the reservations with one touch of a buton, control, modify (by autorisation), V.I.P, Complimentery of the customers reservation information of the V.I.P. codes.
Reservation entrance procedures and last maked reservation are findable under accomodation costs on the screen.
All the report types and all the procedurs of the program are suiteble with Windows options so you can see detail reports and the raports in graphics for control etc. Like these report options there are many more.
The customers who checks-out are findeble in History, roomrates of the customers and procuders will be updated into the computer, statistic information, general producedures and departure analysis. In this module is, yearly, monthly, dayly agency, room and roomrates summary and detail graphics support this all in report is not a problem.
Reception
Here are all the procedures and administration of the customers stored. Fast and relyable working method is a must. RMOS reception module is a fast, relyable and easy to work with program.
The speciality of the program is the easy working method of the program. You can do al your work from one screen.
The check-in reservation can be checked on blocked or non-blocked from one screen (reservations, groups, walk-in) and with one touch of a button it can be modifyed.
Canceling a blocked reservation and give a new room number can be done from the check-in procedures.
You can control all the stay from one screen, search/find customers, access room information, blocked and cancelled things, daily currency`s & room defects. When a room has defects, the technic service will be updated or the housekeeping department for cleaning up the room. This all and many more can be controlled from just one screen.
On the program you can control all the rooms from just one screen with “room rack”. The rooms will be rated by colours so you can easely see wich rooms are full, empty, defect, check out, check in & rooms with message. Room Rack also provides customer check-in & check-out and payments.
Staying time can be customized or adepted, and detail information of the customers can be shown. Special services to customers, message entrance, customers who`s birthday is they rooms will be by colour rated. Like all these things the program has many more options.
On the customer information part you can find all the information you need like; room number rated by name or surname, agency, check-in date, check-out date, according to situation, course denims, extanding stay, pro forma, hostel & sorted by group.
The technic service department will receive a list of defected rooms, the program will update automaticly so the rooms who are defected will not be able to book. It will also provide a report based on a yearly report of defected rooms.
The customer consume and check-out bill paymentspart will be done in the “Front Paydesk” department. Front paydesk can connect (if needed) the reception department for updates or other procedures. RMOS Front paydesk program has a good structure & easy to work with. With the option extended report your control will be maximumed. According to the users they can connect and see the departments.
Currancy procedures and daily exchanges for the customers will reported into sub reports. Check payment check-in`s and departmen reports; used P.O.S. system (Sale point) except the customers can directly do theire payments by the front desk. Sale point checks and manual checks relating you can acces the information from every sale point, make a report, all the incomes of the hotel in a detail report.
Front pay-desk
With this programme you can see all the data of your customers. You can calculate all details about the rooms, You can change things in acounts of the customers, you can open more accounts for one room, the customers who lefts the hotel on that day will be seen on the screen, you can check-out the customers who stay in doublerooms with one click, if the payments have been done the customers can be checked-out.
Invoice and current accounts transfer: in the meantime, if there is a problem with a customer about his payment, you can calculate extra invoices, accounts for customers of a agency can be calculated, summary invoice, on this programme you have Standard invoice models but another designs to, so you can do many things with program.
Cashier procedures: the daily jobs that must be done on the pay-desk, the extra costs can be calculated, the extra payments can be calculated.
The currency will be automaticly updated, the card will be recognised if the POS system works, credit can be given, you can control the program, you can change the password, request reports etc.
Statistics of a person: incomes within the company, other currency can be calculated, total expected income can be divided to each person this statistics can be reported, you can also move data to Word or Excel.
The front pay-desk is very important because there is the needed cash to let this service works fast, without any mistake, details and summary reports, enter information, because all the computers are connected with each other you can open another screen if you want that, the oto control system can also opened with this program thats one of the most important property.
Phone Interface
RMOS Front Office is automatic connected with Phone interface, so if the customer calls from his room to outside that amount will be automatically brought in his bill.
If your hotel responding it, you can put the costs of the minibar to the customers bill automatic with the phone.
If a customer checks-in the phone in that room makes a automatic connection with the external line, if he checks-out the external line will be closed.
House Keeping
With RMOS House Keeping programme you can control all the house keeping activitys.
On the rack screen you can see all the rooms. Room situation (empty clean, empty dirty, check-in room, check-out room, full cleaned, full must be cleaned, defect room) is expressed with another colors. With this screen you can see the situation of the rooms.
The rooms on the rack screen have reports to if its needed.
The phone in the rooms can be used to report the situation of the rooms.
This complete system cooperates with RMOS Front Office. The employees who works with Front Office can see all the situation of the rooms.
With RMOS House Keeping module you can acces the following reports:
• Room situation report.
• Clean room report.
• Dirty room report.
• Out of order room report.
• Blocking list.
• Front Office difference report.
• Maid report.
2. Back Office
General accountancy
Accountancy departmant and connecting to other departments for transfering procedures is a very important part. This department can control from all the other units the in-and-outcomes, follow-up and daily, monthly and yearly operating procedures. A unit which the system need to control all these subjects.
RMOS Back Office program is designed for the best accountancy of your Hotel. It will ensure you a maximum control over the reports of all the departments. The target of the program is to do the accountancy of every departments and to get all the documents into a parameter. After the establishment the procedures will be much easier and beter to do.
It works with a dynamic method, it uses the latest technology (Internet, modem). (EFT, Payment Plan vs.) The program can easely provide information of; salesman, agency, employees, customer bills, payment plans, bank status and like check accounts these are very important things. The program can provide the information in graphics and parameters.
The budget procedures in the terms of cash are provided benefits. The program details relating to the main headlines can be provided as follow;
The accountancy over many company`s, access to account plans, receipt access, accountancy receipt control, statute, foreign exchange transactions, account view, helpdesk, frontdesk payments, chart legal desks, remuneration desk, desk ledger, in-comes chart, balance in-comes, special procedures, accountancy parameters, between company`s offset transfers, check/voucher procedures, financial plan program, to get all the official documents, like customer or salesman current bills balance, payments list, to check payment plans and control the exchanges by date, accountancy-storehouse-bank-check etc. All this relating to the system`s program full integrated procedures.
F&B Cost Control
A large portion of the expenses of a hotel goes to the F & B. Because everything is more expensive hotels are stricter in this kind of things.
Many things tried to control this expenditure but it is very difficult to do this. Programmes(softwares) can’t support this at all.
This is not a monthly or annual expenditure, because this typ of expenditures can be divided into another group like a dayly or a weekly expenditure. With RMOS F&B and Cost programme you can acces to details, information and reports about this subject.
For the F&B department is very difficult to give a price by group, meeting or seminar workouts. It’s also take a time to make a menu.
But with RMOS F&B this problem will be resolved. Menu’s were already ready or menu’s who wanted on that time can be calculated very easy, with one click the instant costs of the customers can be calculated. With one buton you can calculate the potential costs.
F&B-Cost-Storehouse-Accounting-Front Office is linked with each other so there is a Oto Control system, you can control everything with this system.
There are more details about the F&B-Cost system this are the headlines: Prescription codes inauguration, Prescription details can be transacted, Bar inventories, Department cards, Material cards, Following of customers costs. Comprising of costs reports it can make a report for the daily costs, weekly costs and annual costs, Lists of departments difference, meals on the daily menu’s, the daily income/expenditures can be seen.
Parametric definition, decal between the departments, Inventory reports, With an effective prescription for monthly an momentary menu’s the average costs can be calculated very easy and quick, Long-term menu lists can be prepared, with this programme you can work on next years budget also. As you can see F&B Cost Control is a skilful programme wich belongs in each hotel.
Employees
Employees application procedure is a important part on the employees department. The employees who enterred or exit a salesroom, can access the official documents, official offices can send the necessary documents with in four months, employees check-ins & outs list, mothly SSK (like normal, retired foreigner) declaration is possible. Access to Employee briefness is possible, visit card and a visit card for wife or children established formatsa re suitable.
Yearly employee information, worked year of the employees information statistics, monthly statitics of the employees of every department (check-ins & outs of the employees). From the statistics you can see the data and from that data you can make a financial plan for the coming year. Access information of the active employees or the one who are fired trough the years and to control and administrate the empoyees by photograph. You can get all the information and all the date of the working employees and the fired employees from just one screen. You can also see a detail report, performanse report, productivity data of these employees and control all of this. The logicallity of the program is to work fast, easy and reliable, you can control just from one option in the program all of the data.
General Storehouse
At the storehouse all purchases will be checked, the storehouse programme works connected with accounting-purchasing-cost-F&B. The materials who goes out can be checked with one bud, you can see the bills during the day, you can also define a new current account at the same screen.
The other propertys are: stock master codes can be opened, stock action admissions, stock card, stock check-in/out reports, reports at the end of the month, inventory reports, accounting admissions, communication with expense departments, all systems work integrated, with this programme you can acces many reports.
Purchase
Purchasing needs a paid attention, because its a important component. Most of the companies found their own solution for this component (Word,Excel etc.).
RMOS purchasing is a program who works integrated with RMOS systems. The aim of this programme is that you can enter de prices of the material groups before, you can analyse the prices, after that you can purchase that material by the related company through by this system.
You can also check the prices and the numers of the materials by means of the system, so you can prevent the errors who can arise.
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